Functions

Telink is packed with innovative features that simplify your workday. In a unified platform, you will find corporate switchboard, video conferences, phone calls, and chat. This eliminates the need for external solutions and ensures a reliable, always up-to-date communication platform where all tools seamlessly integrate with each other.

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Our Functions

Processing time

Our fallback solution for response groups is designed to ensure that no calls go unanswered. By gradually assigning agents, we ensure that calls are handled efficiently and without delay.

Fallback response group

Our fallback solution for call groups is designed to ensure that no calls go unanswered. By gradually assigning agents, we ensure that calls are handled efficiently and without delay.

Answering Service

With an integrated answering service, missed calls are a thing of the past. Let our professional agents answer when you can't. Tell them how you want to receive your messages: via SMS, email, or a phone call?

Forwarding

Forward your calls manually or through activity control from your computer, mobile or tablet.

Text to Speech

A company switchboard usually requires audio files. For example, for various queue messages or a keypad menu. To simplify everyday life, we have built in a text-to-speech function so that you don't have to deal with the hassle of updating your audio files.

Telink Analytics

Powerful, integrated, and easy to use! Telink Analytics is a simple yet powerful statistics tool that we have built into Telink. In real-time, you can see everything from calls in queue to average response times for your response groups.

Answer groups

A response group from Telink works in all industries. They are adaptive and flexible, and you can customize them according to your business.

Call Log

Get a clear overview of all your calls! The call log in Telink is filled with all your data and you can easily find calls for users, response groups, and even recordings!

Call recording

Record all your calls, or just some, it's up to you! With our call recording service, you can choose between automatic recording or manual recording.

Answering machine

The voice mailbox in Telink provides you with the same functionality as the voice mailboxes you are familiar with.

Opening Hours

With Telink, you can easily schedule and update your opening hours with a few clicks. And you can update them just as easily, no matter where you are.

Number display

Choosing which number to display should be easy. With just a press of a button, you can select whether to display mobile, landline, or switchboard numbers.

Microsoft Teams integration with line status

All you need to do is sync your account and toggle on synced presence status. When you do that, our app will detect when you are in a call or meeting in Microsoft Teams and automatically set your status as busy. And the best part? The integration work...

Line status

Our line status will quickly inform you if your colleague is busy, on a phone call, or in a meeting.

Reference

Changing your referral in Telink is super easy and can be done equally well from your mobile phone, tablet or computer. The referral is always updated in real time.

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Why Telink?

The communication platform of the future

We believe that we can make a difference by providing excellent service and user-friendly services to our customers.

Cloud PBX

Telink offers a smooth phone switchboard with smart features. Worry-free, easy to use and customized for businesses to simplify your workday.

Save time

Optimize your work day with Telinks platform. Save time with easy administration and usage. Efficiency and simplification for your company.

More than one supplier in the crowd

With Telinks cloud-based switchboard, you get smart features, simplicity, and dedicated support for a superior communication solution.