Answering Service

During a launch, system outage, or any other scenario when the phone lines are busy, it is good to know that you can activate a temporary answering service instead of making customers wait.
Whether it is immediate or after a few minutes, we make sure that your customers get professional responses.

When you are not available to answer, in a meeting or experiencing high call volume, we will take the calls for you. We will notify you easily via email or SMS. This way, your customers will always have someone to talk to instead of ending up in a voicemail or phone queue.

If you wish, you can outsource the entire switchboard to us. We can also connect the switchboard to the answering service you wish to use. This means that a professional operator answers calls, takes messages, and transfers calls. Just as if they were sitting in your premises, with full access to your referral system.