Dashboard

With our dashboard, you and your colleagues get a clear and visual overview of the activity in your response groups. You can quickly and easily see how the company's different response groups are performing and if any of the groups are overloaded. You can see, among other things, how many are logged in, how many are in queue, and how many missed calls the company has.

Agile, visual overview of the response groups

Our dashboard provides you with a visual overview of the activity in the company's various response groups. You can easily see if groups are overloaded and need more participants. In addition, Wallboard's historical data provides you with a fantastic tool for resource planning of your response groups!

See both real-time data and history

In it, you will always have access to the latest real-time statistics. You can also easily see how each response group has performed recently.

Book a demo today

Our experts are ready to demonstrate our flexible platform and answer your questions.

Functions

Related functions

Processing time

Our fallback solution for response groups is designed to ensure that no calls go unanswered. By gradually assigning agents, we ensure that calls are handled efficiently and without delay.
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Fallback response group

Our fallback solution for call groups is designed to ensure that no calls go unanswered. By gradually assigning agents, we ensure that calls are handled efficiently and without delay.
Read more

Answering Service

With an integrated answering service, missed calls are a thing of the past. Let our professional agents answer when you can't. Tell them how you want to receive your messages: via SMS, email, or a phone call?
Read more

Forwarding

Forward your calls manually or through activity control from your computer, mobile or tablet.
Read more

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