HubSpot
Integrate your Telephony with HubSpot and gain an advantage over your competitors.
Being one step ahead in the business world often means having access to the right information at the right time. By integrating Telink telephony with HubSpot, companies can create a seamless experience that not only streamlines communication but also strengthens customer relationships. HubSpot is not just a CRM platform, but an ecosystem that combines marketing, sales, and customer service with powerful automation features.
Our integration leverages HubSpot's extensive database by presenting real-time relevant information. When an incoming call reaches Telink, data is automatically retrieved from HubSpot, such as the contact's name, associated company, historical notes, and open tickets. This information is immediately displayed to the person answering, enabling a personalized and informed conversation from the very first "hello".
Some features of our HUBSPOT integration
Full control when you can see who is calling
Instant Access to Customer Information When every second counts, our HubSpot integration gives you an advantage. With an intuitive popup that appears during an incoming call, you can quickly identify who is calling and what history you have with the contact. This snapshot of the customer's profile allows you to tailor your approach and provide a personalised service that stands out from the crowd.
Conversations are logged directly in HubSpot
In a world where data is king, our integration ensures that every conversation is logged and synchronised between Telink and HubSpot. This means that when a call is ended, a log will not only be saved in HubSpot but also in Telink, where you can see detailed information about the call. By keeping your team updated, the risk of misunderstandings and duplication of work is minimized.
Create and view notes
One of the most significant aspects of this integration is the ability to create and view notes directly from the conversation. This ensures that no important information is lost. The next time the same customer calls, these notes will be available, providing your staff with all the information they need to pick up where the previous conversation left off.
Book a demo today
Our experts are ready to show our flexible platform and answer your questions.
Functions
Related functions
Current
Related articles
Here you will find the latest news and customer cases at Telink
Big News for Lime CRM Users!🎉
Telephony system for the modern company
What is a cloud PBX really?
Integrate your Telephony with your CRM and get an advantage over your competitors.
Prepare customer service for Black Friday: A guide
10,000+ customers have taken the step towards smarter communication
