Mobile BankID
Your customers most likely want fast, easy and secure service when they call. But can you be completely sure of who you're talking to? With our Bank ID verification, you always verify the caller's identity - quickly and easily.
Mobile BankID is only for the Swedish market.
This is how Mobilt BankID works in Telink
During an incoming call, the person in question needs to provide their social security number to the agent handling the call. The agent enters the number into Telink and the customer enters their code to verify their identity. The entire procedure takes about 30 seconds.
Security, both for the customer and for you
Mobile BankID is a convenient and easy-to-use tool for providing fast, personalized service. At the same time, it provides a secure experience for the customer, and shows that you have procedures in place to handle their matters in a safe manner. You also know that the person you are communicating with is who they claim to be.
Forward calls outside of business hours
You can easily forward your calls to external numbers, voicemail or shared mailboxes when you are unable to answer the call, or when you are closed.
Book a demo today
Our experts are ready to showcase our flexible platform and answer your questions.
Functions
Related functions
Current
Related articles
Here you can find the latest news and customer cases at Telink
Big News for Lime CRM Users!🎉
Telephony system for the modern company
What is a cloud PBX really?
Integrate your Telephony with your CRM and get an advantage over your competitors.
Prepare customer service for Black Friday: A guide
10,000+ customers have taken the step towards smarter communication
