After-call work
After-call work is an important part of Telink that ensures each call is handled effectively even after the call is ended. By providing a smooth and intuitive after-call work process for your agents, our cloud-based system enables them to make necessary notes, update customer information, and prepare for the next call without unnecessary delays.
Don't miss any important details
With our post-processing time, your agents have enough time to summarize the content of the calls, follow up with subsequent actions, and ensure that all customer issues are handled correctly and efficiently. By optimizing post-processing time, you can improve the customer experience by ensuring that no important details are missed and that every call is concluded in a professional manner.
Happier customers
Our goal is to provide your company with the tools to deliver a superior customer service experience every time, and our response time is an important component in this endeavor. With Telink's cloud switchboard, you can be confident that your business has all the tools necessary to efficiently handle calls and increase customer satisfaction.
Book a demo today
Our experts are ready to showcase our flexible platform and answer your questions.
Functions
Related functions
News
Related articles
Here you can find the latest news and customer cases at Telink
Big News for Lime CRM Users!🎉
Telephony system for the modern company
What is a cloud PBX really?
Integrate your Telephony with your CRM and get an advantage over your competitors.
Prepare customer service for Black Friday: A guide
10,000+ customers have taken the step towards smarter communication
