TeleQ scheduled callback

If you are unable to take a call, you can use TeleQ to set up a callback at a time that suits you and your colleagues. TeleQ calculates when you can handle the incoming call and schedules a callback based on the work schedule you have set up in the switchboard. With TeleQ integrated into Telink, you get the right conditions to provide the customer with a professional reception. Of course, we customize the function completely according to your company's needs and build the service around your work schedule, which staff is available, and what your call volume looks like.

With TeleQ, you can easily record greeting messages to provide a personal customer experience. You can also integrate an analytics tool to find trends and patterns in incoming calls for your company. Talk to us and we will tell you more about how this works with Telink.

We have all encountered different types of smart services that automatically call us back when we call government agencies, larger organizations, and big companies. Now even smaller companies can provide the same service without incurring large costs. Here are some of the benefits, in addition to shorter phone queues:

• Time saving
• Higher level of service / better customer service
• No missed incoming calls