Complete survey tool
There are several different applications and programs for conducting surveys. None of them are integrated into your customers' business telephony, until now. With Telink Survey, surveys and questionnaires become effortless and your customers can conduct them directly in the app, seamlessly integrated with many other features, such as result monitoring.
Built-in, powerful and easy to use
Whether you need to conduct an employee survey or a large customer survey, you have the tool for it directly in Telink. You can choose from a variety of question types, whether they should be mandatory, have sub-question logic and page breaks. The settings are many but easy to manage. Import a participant list and send everything out via the app or schedule periodic mailings in advance via email and SMS.
Measure customer satisfaction or your employees
Measuring a company's NPS can be both complicated and time-consuming. With Telink Survey, you can easily import the customer registry and send out the questionnaire. If customers don't respond, you can easily send reminders one or more times. Once the survey is completed, you can easily take action based on the data.
Used by researchers
The tool is so powerful that it is now used by leading researchers around the world. But thanks to its simple administration, it does not stop you from conducting your own surveys and getting invaluable feedback from your customers, suppliers and employees.
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