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5 benefits of a cloud-based PBX
When it comes to company telephony, you have many options. It's easy to be overwhelmed by the choices, but there are a few things to consider before making a decision.
Advantages of a cloud-based PBX
If you're looking for a way to streamline your business and make it more efficient, a cloud-based PBX may be just what you need.
1. Flexibility
A cloud-based switchboard can help you avoid many of the limitations that come with physical switchboards and make it easier for your employees to collaborate more effectively and be more productive.
2. Scalability
A cloud-based switchboard is flexible - it is much easier to scale up or down as your team grows or shrinks than a traditional switchboard would be. You can also switch operators without worrying about what is required to move your numbers from one system to another.
In addition to not having to invest in hardware or infrastructure and expensive service contracts, you will also lower your total costs.
3. Better collaborations
If you're like us, you know how important collaboration is. It's the key to getting things done, and having the right tools to do it with is what makes all the difference.
Our cloud-based switchboard creates better conditions for internal collaboration and higher team productivity thanks to a range of smart features:
Calendar-linked referral - So you always know when your colleagues are available or not.
Direct and group chat - So you can be more responsive and avoid long email threads.
Connect or share calls with the touch of a button - Sometimes, it's not possible to connect a call. Your colleague may be in a meeting or already on the phone, and then it's good to be able to share call information.
You don't need to manually enter chats, emails, or post-it notes. Share the call directly with your colleague!
4. Always up to date
With cloud switchboards, your switchboard is maintained and updated in the cloud, so you don't have to do anything. New features automatically appear in your switchboard at regular intervals - upgrades and maintenance are taken care of for you.
Our switchboard is managed and maintained for you so you can focus on growing your business.
5. Integrate your switchboard with other apps & services
When you integrate your Telink cloud switchboard with other cloud services, it becomes much easier to manage and run your business and ensure your customers have the best possible experience. With our Telink cloud switchboard, you can create your own integrations using our powerful API or use one of our ready-made integrations with multiple cloud programs, such as Microsoft, G-suite, Pipedrive, Salesforce, Hubspot, and many more.
